Showing posts with label help. Show all posts
Showing posts with label help. Show all posts

Friday, 4 November 2022

In need


The aftermath of the flood

"You can take more if you'd like."

I lowered my gaze and continued to stuff my new-to-me purchase and packet of day-old rolls into the plastic supermarket shopping bag that I had just been given. 

My soulful tone was in tune with my sincerity.

"That is really kind of you, but I'm OK, thank you." 

Donald Bradman's birthplace

Ten minutes before, I had walked into the Red Cross Op Shop in Cootamundra and folded down my umbrella, which was acting more as a prop than anything vaguely useful, having cut short my six-kilometre walking tour of the town. It had never been anything more than an optimistic venture and I should have paid due respect to the solid black clouds that were readying to tip their warning buckets on me as I closed the front door of my camping cabin. Half-way around, I had not even stopped to go through Donald Bradman's birth house. No, 'Miss-just-do-the miles-me' had charged on, squinting through dark sunglasses at the directions on the paper brochure from the Tourist Office. Uh-huh, I see your quizzically contorted expression. Trust me, I couldn't wear my reading glasses without trip-trapping as I walked, so sunglasses it was to keep my hair from blowing in the wind and rendering me completely disoriented.

They, the sunglasses, however, were completely ineffective when it had come to re-routing the gale and keeping the rain⎯when it inevitably pelted down⎯from pressing my hair to my scalp, glueing my shirt collar to my neck and soaking silently through the unsealed seams of my boots. Did I look bedraggled? In need of care? Hungry? All of the previous? 

"Can I help you?" 

I was taken aback. Was it pity or suspicion that I detected in the voice of the lady behind the counter as I walked into the Red Cross store?

"Oh. Am I able to have a look around?" Perhaps, this was not a place for sales but a donations drop-off point.

"Yes."

I took that as a sign of warm welcome and headed deep into the store, spying a warm duffle coat from the eighties that had to be trendy again. 

"Am I able to pay with my credit card?"

"No. I'm sorry."

"Is there an ATM nearby?"

"Yes. At the IGA a couple of doors down."

Brandishing the one twenty dollar note that I had withdrawn, I re-positioned myself at the counter.

"How funny, each of my last few sales has been for fifteen dollars. I'm not sure that I can fit your jacket in a plastic bag, but would you like some bread?"

Mid shoving - yes, this jacket would fit - I worked my way slowly through the logic of her words and turned to survey the wrapped baguettes, packets of rolls and loaves of bread that were along the bench from me.

My hesitation lasted long enough to avoid the need to reply.

"It's free."

How could I say 'no'? I picked up the packet closest to me, pushing it in with my jacket and turned to go, refusing the offer of more.

Hours later, in an unfamiliar bed and through the haziness of my freshly found sleep, I detected movement and sound nearby.

The knock on our door came next.

"The river has burst its banks and the campground is flooding. You will need to evacuate." The voice was that of a local policeman.

"Now?" my husband enquired.

"Strongly recommended."

I jack-in-the-boxed up, pulled boots on over my sockless feet and threw as much as I could grab into the car with water lapping dangerously at its doors.

The sun taunted us the next morning as it revealed a damaged town in desperate need of every small financial contribution.  I'd happily wear second-hand every day as a choice, but I'm so glad that I put my discomfort aside and went deep into the Red Cross store.


Before the rain

Australian cricket captain walk

Map of NSW and Vic showing flooded areas in blue








Wednesday, 10 October 2018

We are here to help you


And they were!

Twice, in fact, and from a distance.

In light of our difficulties with everything administrative whilst living in France, I felt almost foolish sending a document from Australia to France, asking for it to be dealt with and sent back to me. I agree that this sounds possible, even perplexingly easy but I was supposed to include a stamped (French of course) self-addressed envelope. How, when living abroad does one do that? The kind lady at the Australia Post office did not know and I was sure that FedEx representatives would not be inclined to hang around until such time as my document appeared on the top of an in-tray in an office (which I was not even sure was the right one) and was handed back to them. So, what to do?

Send it off anyway, and take the path of lowest expectation. This was our modus operandi in France, too. After all, if you expect nothing then you can't be disappointed and you get a wonderful opportunity to celebrate if something actually goes right.

I marked my envelope send-off date in my diary and put a note to myself for two weeks thereafter to remind myself to think again of the problem, hoping that in the meantime, another solution might have waltzed into view. And, it did. In the form of a rain-soaked, soggy envelope bearing a recognisable (mine) scrawl. I was all happiness and hope. Delicately, in light of the sogginess, I tore it open.

Nous avons le regret de vous informer qu'il n' a pas été possible de ...pour les raisons suivantes

Right. Not really there to help after all.

But, wait. What was the reason that I was not able to receive help? According to my personalised letter, sent in my un-stamped envelope, it wasn't needed.

I still can't believe (but am thankful) that my un-paid-for envelope was kindly sent back. The problem is I now have to take this French letter to the Italian authorities who asked me for it in the first place and tell them that the French government told me that it was not. Not sure that that is going to work in any language, with or without postage.

Wish me luck.

**For Kindle or print copies of our French story, 'But you are in France, Madame', click here ***The link will take you to the .com store, with a clickable link on the page to the store of your country.*